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Data recovery is the process of salvaging data from damaged, failed, corrupted, or inaccessible secondary storage media when it cannot be accessed normally. Often the data are being salvaged from storage media such as internal or external hard disk drives, solid-state drives (SSD), USB flash drive, storage tapes, CDs, DVDs, RAID, and other electronics. Recovery may be required due to physical damage to the storage device or logical damage to the file system that prevents it from being mounted by the host operating system.


The most common "data recovery" scenario involves an operating system (OS) failure (typically on a single-disk, single-partition, single-OS system), in which case the goal is simply to copy all wanted files to another disk. This can be easily accomplished with a Live CD, most of which provide a means to mount the system drive and backup disks or removable media, and to move the files from the system disk to the backup media with a file manager or optical disc authoring software. Such cases can often be mitigated by disk partitioning and consistently storing valuable data files (or copies of them) on a different partition from the replaceable OS system files.
Data recovery fees start as low as $150.00* for recovering an 80 GB hard drive.
Copyright 2011 At Home Geeks LLC.  All Rights Reserved.
                                    Data recovery is not guaranteed.

Manufacturer warranty may be void. Although most manufacturers will honor product warranties following data recovery procedures, in no way shall At Home Geeks LLC be liable if Client’s media manufacturer’s warranty is VOID due to any action taken by At Home Geeks LLC.


Levels of Hard Drive Recovery
These levels relate to the complexity, the experience and sophistication required to get you access to your data, and include hardware and logic failures.

Level 0 data recovery is commonly referred to as “restoring.” If you have a current back-up (or copy) of your data, you can use it to restore the data on your computer. You may be able to do this yourself; if you need help, a friend, PC repair shop or an online back-up service provider can assist you with transferring data from your storage device or online storage service to your computer.

Level 1 data recovery is when your hard drive is recognized by the system but you can’t access the files you want. Causes include mistakenly reformatted hard drives or deleted files, deleted, damaged or corrupt partition structures, and virus or spyware infections.

Level 2 data recovery is when your drive appears to your computer system as corrupt, as incorrect drive size, or as incorrect model numbers. CSI uses special equipment to rewrite the drive’s firmware, and recalibrate and program the drive so that the files can be recovered.


Level 3 data recovery is when you hear clicking or other unusual sounds, the platters aren’t spinning or the drive isn’t recognized by the computer. Part of the process requires work inside of a clean room to remove covers and seals to repair a drive head stuck to a platter surface, realign heads, clean platter surfaces or replace components on the printed control boards (PCBs). This level also includes imaging equipment to perform a sector-by-sector image while bypassing bad areas.

Level 4 data recovery is when extensive procedures are done in a clean room, including replacing read heads or transplanting platters, then mounting and precisely aligning the parts. This level of work is needed when the platters are damaged from excessive heat (fire), or the spindle motor seizes (is frozen) or is contaminated by foreign materials, including water.

Level 1 and Level 2 are considered recoveries from “logical failures”.

Level 3 and Level 4 hard drive recovery are considered recoveries from “hardware failures.”